At ZUNDANO, we strive to deliver your orders as quickly as possible while ensuring quality and safety. Our standard shipping time is between 5 to 10 business days, depending on your location and the available shipping options.

Once your order is processed and shipped, you will receive a tracking number to monitor your shipment until it reaches you. If there are any unexpected delays, we will notify you promptly to ensure the best shopping experience.

Placing an order on our website is simple and straightforward. Follow these steps:
1. Browse Products – Select the product you want and add it to your shopping cart.
2. Review Your Cart – Go to your cart to check the selected items and quantities.
3. Enter Shipping Details – Fill in your shipping information accurately to ensure correct delivery.
4. Choose a Payment Method – Select your preferred payment option from the available choices.
5. Confirm Your Order – Review your order details and click "Complete Order."
6. Receive Confirmation – You will receive an email confirmation with your order details and a tracking number once your order is shipped.

If you experience any issues with your order and need a replacement or refund, please follow these steps:

1. Contact Us – Reach out to our customer service team via Contact Us and provide your order number

2. Provide Proof – If the item is damaged, incorrect, or missing, please attach photos or a video clearly showing the issue.

3. Review Process – We will review your request based on our policy and determine the best solution.

4. Resolution – If approved, we will either resend the product or issue a refund, depending on the case.

If you have any further questions, feel free to contact us—we’re here to help!